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Secondary SIM

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LikkleAli
Level 1: Joiner
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Registered:

on ‎25-04-2020 12:17

on ‎25-04-2020 12:17

Hi

I have had to order a seperate SIM on my account due to the additional data needs due to working from home.

How do I activate this without it merely upgrading my previous plan? It says to activate I need to text swap but won't this then transfer my number rendering my current plan void /cancelled?

Tried calling 02 at the point of ordering but the lines are not taking calls for this reason due to the current situation.

My intention was to have my current plan plus the secondary SIM as a second line and not to act as an upgrade?

Thanks in advance
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MI5
Level 94: Supreme
In response to jonsie
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Registered:

on ‎28-04-2020 00:54

on ‎28-04-2020 00:54

smirk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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