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Scam

Lizziemac9
Level 1: Joiner
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on ‎23-09-2020 14:57

on ‎23-09-2020 14:57

Hi, 

 

This afternoon I received a text from: 07946790914 telling me that my last payment hadn't gone through and to update my bank details. I rang O2 to check that everything is OK which it is.

 

This is a scam DO NOT open the text and DO NOT update your bank details. 

 

Please check it with O2 first. 

 

Kind regards, 

Lizzie 

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MI5
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on ‎23-09-2020 15:03

on ‎23-09-2020 15:03

@Lizziemac9 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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AMK
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on ‎23-09-2020 18:10

on ‎23-09-2020 18:10

I've had the same, but from 07795536456: blocking the number, etc as advised here.

 

 

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MI5
Level 94: Supreme
In response to AMK
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on ‎23-09-2020 18:17

on ‎23-09-2020 18:17

They change the number regularly @AMK  as they know people block the numbers they spoof.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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