Solved: Scam texts

Patricia1066 · ‎16-10-2023

I

disabled charge to phone yet I have been charged 5p per text several times on these unknown numbers. They don't appear on the Messages app only as extra charges on the O2 app for next month bill. They appeared today, and I have not found any mention of the numbers associated with scams online.

30697 1846002

3069399544363

How do I block the texts when it's not showing on the Messages app?

MI5 · ‎16-10-2023

@Patricia1066

Here's the thread. Does it help at all?

unexpected charges - O2 Community

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-10-2023

Something similar popped up recently @Patricia1066

I'll see if I can find the thread.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎16-10-2023

@Patricia1066

Here's the thread. Does it help at all?

unexpected charges - O2 Community

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Patricia1066 · ‎16-10-2023

Thanks @MI5 i found the texts were Greek numbers, that I had texted a month ago.

The O2 extra charges need to be shown in date order otherwise they appear to be today.

MI5 · ‎16-10-2023

Same issue then @Patricia1066

👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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