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Roaming

Bex1988
Level 1: Joiner
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on ‎25-12-2019 21:51

on ‎25-12-2019 21:51

Hi, I’m currently in the UAE using the travel note on for countries outside Europe. Everything had been working fine on my phone for 48hours. Yesterday, my What’s App, messenger and iMessage stopped working saying that it can’t connect. My phone is accessing safari, emails and Facebook without a problem. Any ideas? Thanks
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Cleoriff
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‎25-12-2019 21:55 - edited ‎25-12-2019 21:56

‎25-12-2019 21:55 - edited ‎25-12-2019 21:56

Hi @Bex1988 

Try changing your APN to "mobile.o2.co.uk"and see of that works?

 

Veritas Numquam Perit

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MI5
Level 94: Supreme
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on ‎25-12-2019 23:39

on ‎25-12-2019 23:39

@Bex1988 

Do a manual network search and select a different network from the one your phone is automatically connected to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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