Solved: Roaming Charges

AlanOgden · ‎29-10-2012

Hi,

I regularly visit North Cyprus / Turkey (Zone 3) and have been 'happy' to pay 81p, 52p and 30p (dial, receive, text respectively). I received a message today saying O2s new standard charges would be £1.50, £1.25 and 40p (dial, receive, text).

http://mobi.o2.co.uk/pl/svt/si/mo2couk/po/o2uk/pa/roamingrow

This is almost double what the current charges are. How is this justified when I am within contract still?

adamtemp64 · ‎29-10-2012

the old rates were using a free bolton that has been discontinued ITS.

As it was not part of the core tariff then the can remove it when they want.

They have also given the required 30 days to vary the t&c by sending that text.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎29-10-2012

the old rates were using a free bolton that has been discontinued ITS.

As it was not part of the core tariff then the can remove it when they want.

They have also given the required 30 days to vary the t&c by sending that text.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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