Solved: Restrictions

Callum2009 · ‎31-08-2021

How do I get restrictions off my phone . I want to enter a competition on my.phone but it won't let me txt the competition numbers

gmarkj · ‎31-08-2021

Sounds like you have a spend cap on your account @Callum2009.

To change/remove one of those you need to contact customer services.

Community guides on how to contact them are:

Here is some community information about spend caps:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎31-08-2021

Sounds like you have a spend cap on your account @Callum2009.

To change/remove one of those you need to contact customer services.

Community guides on how to contact them are:

Here is some community information about spend caps:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2