Removing spendcap

TChua · ‎03-04-2020

O2 website no longer has live chat and no one ever answer the 202 line. How on earth am I supposed to remove the spendcap given that's the only 2 options to do it. Very frustrating.

MI5 · ‎03-04-2020

@TChua

Lie about the reason you're calling!

Call options here http://www.o2.co.uk/contactus

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-04-2020

Yes it is but little else you can do but keep trying.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TChua · ‎03-04-2020

#omg

TChua · ‎03-04-2020

I am not even given the option to lie. I never get to talk to anyone 😭

jonsie · ‎03-04-2020

Try these numbers
0800 977 7337
0800 587 4005

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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