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Processing a bill

SarahMcCormack
Level 1: Joiner
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O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via:  <Link Removed>
I received this message from +447385693511. I'm wondering if it is a legitimate O2 number. I've never had any problem with my Direct debit payments. I went to the link and there were alot of security questions, I got suspicious and came out of it. I can't get through to O2 so wondered if anyone in the community might help. Thank you in advance.

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MI5
Level 94: Supreme
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@SarahMcCormack 

It's a well known scam.

Block the number and ignore it. 

Forward text to 7726 to report it to O2. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152193 Posts
  • 651 Topics
  • 28997 Solutions
Registered:

@SarahMcCormack 

It's a well known scam.

Block the number and ignore it. 

Forward text to 7726 to report it to O2. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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SarahMcCormack
Level 1: Joiner
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Thank you so much!
Message 3 of 4
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MI5
  • 152193 Posts
  • 651 Topics
  • 28997 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
541 Views