Solved: Premium message error

Mark67123 · ‎02-06-2020

Just received a text (@1040am) that says i have just sent a premium text, but I haven’t sent any text messages since yesterday!

Is it an error or is there another explanation?

Thanks🙂

MI5 · ‎02-06-2020

@Mark67123

Could be a delayed message or an error.

Check your MyO2 http://www.o2.co.uk/myo2 to see if any charges are showing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-06-2020

@Mark67123

Could be a delayed message or an error.

Check your MyO2 http://www.o2.co.uk/myo2 to see if any charges are showing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎02-06-2020

@Mark67123 As a precaution you should take a look at this: https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

I DO NOT WORK FOR O2

Mark67123 · ‎02-06-2020

Thanks, i think i know what it was now, but it was last week sometime! At least i know what to look out for now, many thanks🙂

MI5 · ‎02-06-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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