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Phone not charging

Melissa291
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My Samsung A71 isn't charging. It isn't even a year old. It's a brand new charger, no dirt or debris and not dropped etc! 

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TallTrees
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Hello @Melissa291 

It may be worth looking on the Samsung website, troubleshooting or give them a call.

 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 49: Rootin' Tootin' 
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Registered:

Hello @Melissa291 

It may be worth looking on the Samsung website, troubleshooting or give them a call.

 



HAPPINESS IS BEE SHAPED

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madasaf1sh
Level 76: Forum Legend
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@Melissa291 

 

It could be the charger or the cable that is causing the A71 to not charge , it seems to be a common issue, so might be worth popping over to the Samsung Support forums. 

Also have you tried a cable into a computer? or a different cable.

 

https://r2.community.samsung.com/t5/Galaxy-A/Samsung-A71-not-charging/td-p/6930023

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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