Phone cut off

[BlocR]

How do I talk to an actual person to sort my bill out I've been trying for weeks i can't even call o2 please someone help

[Bambino · Accepted solution]

@BlocR 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Download and install Skype to call the 0800 number: https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823