Phone cut off after agreeing new payment plan

[Jamienewbury]

Had a text from O2 yesterday to re arrange my payments as I can't afford this months bill due to work downturn. Agreed extra over next 2 months. Phones now cut off, can't contact anyone from O2. Absolutely ridiculous

[jonsie]

Your phone will still get restricted automatically as no one has the relative skill to override the system. You will need to call again to be reconnected

Sorry

[Jamienewbury]

I can't ring anyone, automatic system is just barring calls and cutting off after i had already agreed.

[jonsie]

Then using Skype is your option to call the free numbers

It's easy to download and use.