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Phone bill

Dez3
Level 1: Joiner
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Hi my phone bills have been paid however my account is blocked from calling texting using 3g and it diverts me to payment when calling someone. On the system it shows i havent paid £30.45 as i received a msg to confirm this. Can you pls help me out i cant use my phone and everything is paid i can track and see on my o2 app 

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MI5
Level 94: Supreme
  • 127068 Posts
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@Bambino 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Bambino
Level 77: Grand Master
  • 19594 Posts
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@Dez3 This is a customer community with no access to anyone's account.

You can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

You can also download Skype to call customer service: Guide: A Guide to Skype 

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21942 Solutions
Registered:

@Bambino 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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