Payments

Liam15 · ‎27-03-2020

Due to not having funds due to being out of work can I extend my contract for 3 months and pause payments just now?

MI5 · ‎27-03-2020

You need to speak to the payment team

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-03-2020

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2Hannah · ‎27-03-2020

Hi Liam!

The best thing to do would be to contact customer services on 202 to discuss this with our payment management team. I'm sure they can find a solution for you.

But please bear with them, they are extremely busy as i'm sure you can appreciate!

Hannah

O2

Payments

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