Payment

[Brandon1365]

So on the 2nd of March a payment came out my bank. Now today they want another payment. I have no funds and it's been very hard for me because I'm a single dad with 1 kid. But I cant afford 2 lots of 55 a month. Should it be best to contact them.

[MI5]

@Brandon1365 

There is a well known scam going around.

Customers are receiving a text saying there was an issue with payment.

If this is what you have received, first check your MyO2 to see if bil has been paid http://www.o2.co.uk/myo2 if so,
Block the number on text and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

[Brandon1365]

No my bank sent me a notification saying your bill for 02 is due today please add funds. I cant do live chat what should I do we get paid tommrrow so it might just have to wait

[MI5]

@Brandon1365 

Not sure why your bank would notify you?

Have you checked your MyO2?

Mind you, if the last bill was paid on March 2nd you are probably due to pay again in the next day or so?

[Cleoriff]

I would ring your bank if the notice came from them. Who knows, this might be a different type of scam. So many at the moment!!

[Brandon1365]

Ok so I paid it but now I have another bill to pay in 9 days yet I have just paid again on the 2nd of April. They are taking double bill each month