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Pay and go go sim card

Anonymous
Not applicable

i have bought a new sony expieria e mobile phone
and i have  2 sim 02 sim cards 1 is pay and go go that i top up £10 - £20 a month
with free calls and texts ect.. and the other sim card you top £10 and is a simplicity Tarrif
that came with sony experia e i prefer pay & gogo which is better than simplicity tarriff
i put my pay &go go sim sim card in my new expeira e phone phone and did not  work and i put it back in my old phone still not work can i tranfser my Pay & gogo number to my new sim  card as i know it as it by heart

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MI5
Level 94: Supreme
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There is an online form but it won't work if you can't receive text messages to the sim http://swapmysim.o2.co.uk/ so it would be best to contact live chat, call 4445 or go into an O2 store to get the swap performed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144869 Posts
  • 634 Topics
  • 27775 Solutions
Registered:
There is an online form but it won't work if you can't receive text messages to the sim http://swapmysim.o2.co.uk/ so it would be best to contact live chat, call 4445 or go into an O2 store to get the swap performed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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