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PIN

Turkeylurkey
Level 1: Joiner
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I chose fingerprint recognition when I set up the phone yesterday. It did not ask me to set a PIN. Today after an update and a restart it is asking for my PIN. I don’t know it as I didn’t set one so how do I progress. Have tried 000000 and 111111. No joy. Now what?

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MI5
Level 94: Supreme
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@Turkeylurkey 

You'll need to talk to the phone manufacturer but, a pin has to be set by default so you must have set something.

A factory reset is probably the only way out of it now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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