Overcharged for O2 Travel Bolt-on

[Traveller2022]

Has anyone else been overcharged for their data whilst travelling with the O2 Travel Bolt-on applied?

Just got home and have received a shocking additional £185+ bill! Shocked as it clearly states in the Bolt-on documentation that “a monthly £51.50 spending limit applies”!

Any ideas?

[TallTrees]

Hi there @Traveller2022 

Welcome to the o2 Community Forum

That would be a bit of a shock.

Best contacting O2 customer services here:

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram

OR 

Guide: How to find help & contact O2 

[Breanna]

Hi @Traveller2022 were you able to get in touch with O2 about the charges?

[Cleoriff]

@Traveller2022 

Where were you travelling to?

Have you got either O2 Travel Inclusive or O2 Travel?

Guide: Roaming MegaGuide