Over charged

[Paigey6]

I have been charged double on my bill last month 

[pgn]

Nobody here can see your account, @Paigey6 - call O2, all the ways here 

Guide: How to find help & contact O2 

[Oxonian]

This looks like something you @Paigey6 might be able to check in the My O2 app.

We have a guide to help with that if you’re unsure how to use it :-

Guide: How-to guide for My O2 

If you get stuck, there is an in-app messaging service that you can use to chat with O2. Just go to the "Support" tab and "Start a Conversation" at the bottom.