Solved: Over charged by o2

Anonymous · ‎15-04-2016

How can my phone bill be 3 times more than it should be when my phone is hardly in use??

jonsie · ‎15-04-2016

You need to check exactly what the extra charges are for in My O2. If there is anything you don't agree with or understand call 202 to clarify.

http://www.o2.co.uk/myo2

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎15-04-2016

You need to check exactly what the extra charges are for in My O2. If there is anything you don't agree with or understand call 202 to clarify.

http://www.o2.co.uk/myo2

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎15-04-2016

Certain numbers, premium texts and MMS messages are not included in your allowances, neither are international calls and texts, so any of these can increase your bill.
See special numbers link for additional help http://www.o2.co.uk/help/digital-services/service-numbers

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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