Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 330271 Views
  • 2 replies
  • 2 kudos

Resolved! Google Play rewards

HiI've just upgraded my phone and part of the package was £10 Google play reward. Can anyone confirm how I receive this? My parcel arrived today and says it should have a Google play leaflet in it but it doesn't Does this mean I'm missing a code to r...

Anonymous by Not applicable
  • 13251 Views
  • 151 replies
  • 0 kudos

Resolved! Jumping Ship

I hope I post this in the right bit. Apologies if this is the wrong bit. I'll try to summarise my experience so far: I've got a new PAYG phone on Vodafone (nothing against O2, just an upgrade) and because my number's quite a good one, I wish to trans...

Anonymous by Not applicable
  • 2645 Views
  • 13 replies
  • 0 kudos

Address Change on Account - How?

No, it isn't as simple as go into your o2 Account and select the device, and billing details... if it were, i would not be here lol... Once in there, it informs you it has sent you a text message with a security code.. to which my reply is 'no it has...

Anonymous by Not applicable
  • 2255 Views
  • 11 replies
  • 0 kudos

Resolved! Signal in Leeds

I am in Leeds currently undertaking exams and I am curious as to why in the space of a month the signal is terrible on burley road in Leeds Student village accomidation... I can only gain a maximum of 2 bars of signal?

Anonymous by Not applicable
  • 1364 Views
  • 2 replies
  • 0 kudos

Refund for a phone never get but paid

Dear mr DunneHello! ! I've one account with O2 from the past 3 years and a half. I start with an iPhone 4s,I've upgraded it for an iPhone 5s and lately on September I took the iPhone 6s. In that moment I add to the account an other iPhone 6s and 2 iP...

Anonymous by Not applicable
  • 1421 Views
  • 3 replies
  • 0 kudos

O2/BT outage

Brits using mobile networks EE, O2, Giffgaff, and BT Mobile are unable to make calls this evening, UK time, amid an ongoing network breakdown. Judging from complaints online, subscribers cannot make outgoing calls, and some can't receive any, either....

paulbacon by Level 7: Part Timer
  • 6788 Views
  • 25 replies
  • 2 kudos

Resolved! New phone /contract

Hi ive just got a new contract phone from 02 and thay say its faulty but want me to sign a new contract before they will give me a replacement phone is this correct

Anonymous by Not applicable
  • 3758 Views
  • 15 replies
  • 0 kudos

Resolved! O2 Misleading Offer of 20% Student Discount

I am a student of the University of Northampton and renewed my O2 refresh contract in October last year. Despite applying for the discount twice and numerous calls to customer service who are based in Cape Town-South Africa, the company has yet to fi...

Anonymous by Not applicable
  • 5208 Views
  • 21 replies
  • 0 kudos