on 29-04-2020 19:36
on 29-04-2020 19:45
Hi @brenden
You could try and call O2 to change it. Numbers in this guide Guide: Coronavirus Community Help and Support
However, you may have to wait for it to come and send it back under the change of mind policy
https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
Veritas Numquam Perit