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O2 order meant to be click and collect

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Lewwy
Level 1: Joiner
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‎23-06-2023 13:32 - edited ‎23-06-2023 13:34

‎23-06-2023 13:32 - edited ‎23-06-2023 13:34

So I’ve placed an order for iPhone I saw the click and collect today at multiple stores, so I placed it hoping for same day. As soon as order placed I saw it said 2 days after “today” also the store no longer had option for it, but next morning did.

 

Order tracking says complete. So what’s happening.

waited a day already for a same day collection, it be probably 2… I’ve done all the order and im moving from another network after a finished contract , so what’s going on…

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MI5
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on ‎23-06-2023 13:34

on ‎23-06-2023 13:34

@Lewwy 

O2's stock system is not live so it could well be out of date info.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151794 Posts
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  • 28843 Solutions
Registered:

on ‎23-06-2023 13:34

on ‎23-06-2023 13:34

@Lewwy 

O2's stock system is not live so it could well be out of date info.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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