O2 advised me to put a 4G sim into a non 4G handset!!

[Anonymous]

I've just spoken to O2 via 202 and explained that i cannot get 3G in my area still(they told me months ago that they were working on the masts and when the work is compleate that i will be able to get 3G in my area)

They told me to nip into a O2 store and get my contract 3G sim swapped for a 4G sim and that it would let me get a good 3G signal at my address.

I stressed to her that i am using a iPhone 4S and that it is not a 4G handset and that its 3G only!
She told me this dosnt matter and it will boost my signal and will allow me to get 3G in my area

Does anyone know any truth in this or wether it would be worth a shot as it sounds bizzare to me?
Regards

[adamtemp64 · Accepted solution]

all new o2 sims are now 4g enabled sims.

This so when you get a 4g handset no new sim is required.

I doubt it would improve your signal unless the sim was faulty in your 4s.

What is shown at present for your postcode on the status page http://status.o2.co.uk

[perksie]

I can see no reason why changing the sim would help, either sim should function exactly the same as you don't have a 4G phone.

[Anonymous]

Our network is currently working fine
If we're doing work on the phone masts near you we'll tell you about it here.
Updated 12:00 (refreshed hourly). Recent faults might not show yet.


Normal coverage for Voice, Text and Email (2G)
Making calls, sending texts, using email on your phone.

Good indoors and outdoors. Normal coverage for Mobile Internet (3G)
Fast networking. For smartphones, dongles and tablets.

Sorry, we do not have coverage here. Normal coverage for Mobile Internet (3G900)
Fast networking. For smartphones, dongles and tablets.

Variable outdoors. Variable indoors. Not good for mobile broadband.

[perksie]

That's normal, you might get better service once 3G900 is in your area.