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O2 - What A Cluster... F...

Elihearts
Level 3: Thinker
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Hi Folks

Warning to you if you are looking at staying with O2. 

 

As we know - Most people are being sent price notification changes - Increasing your bill by £2.50 per Mobile Airtime number per month allowing you to cancel penalty free.

 

I decided to look at options on my 2nd number with O2 - I enquired about reducing my monthly cost while also staying with them. The advisor said they could reduce my cost to £18 for unlimited data.

 

Warnings if you go down this route. They will deactivate your current plan and service. This is not a Tariff change but a *NEW* 24 month term on a SIM only basis.

 

Due a System "Issue" - I have now lost my number and spent 3 hours on the phone on this one call (Ongoing) trying to restore it (Sadly its a number I use for banking and other services like WhatsApp)

 

My warning to anyone who is thinking staying with O2 via this route to be very careful as you could end up with no service.

 

Ill post an update here when I know more about the cause...

 

Eli

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Enlli
Level 71: Golden Child
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I've had Voxi since 2019. 

Interestingly, though there is no 5G SA I've had speeds well over 200mbs when some Vodafone contact customers are limited to 100

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
Level 79: Lord of the Boards
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The first month is free, so will be testing it over the next few weeks... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 42 of 46
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Elihearts
Level 3: Thinker
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Im with UW since I ejected myself from 3 / O2 and pay for 5 SIMs for £70 a month. All unlimited data. Coverage is fantastic without the crappie EE Customer Service. 

 

Voxi is good but if you really want unlimited data for cheap as chips - Talkmobile.

No FUP and Unlimited Data with 5G for £16

 

Message 43 of 46
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madasaf1sh
Level 79: Lord of the Boards
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@Enlli 

 

Did a speedtest on Voxi whilst charging the car, and you are not wrong on speeds

Image-1.jpg

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 44 of 46
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Enlli
Level 71: Golden Child
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Great speed

I have poor coverage at home on all networks.

However Vodafone 4G gives around 56Mbps

O2 5G NSA (700Mhz) gives an astounding 6Mbps 😞 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
Level 79: Lord of the Boards
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Was shocked to see o2 give me better speed.. and 5G SAImage-1-1.jpg

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 46 of 46
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