Re: O2 Travel Charges even for days when I did not... - Page 2

Anonymous · ‎10-02-2017

I am being charged 4.99 every day for O2 Travel, even when I do not send messages or make calls from my phone. My data is also disabled. What is going on?

MI5 · ‎10-02-2017

Yes we are all aware of the terms but that doesn't support the statement you made above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

chrisymon · ‎10-02-2017

We are all aware. Note that wasnt for you

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge

Cleoriff · ‎10-02-2017

@chrisymon wrote:
We are all aware. Note that wasnt for you

Not sure I understand that comment @chrisymon?

Veritas Numquam Perit

MI5 · ‎10-02-2017

@chrisymon I would like you to clarify the statement you made about different types of O2 travel.
I assume you must be correct as you work for O2 but it is new news to all of us on here, so please explain and give us a link to the website giving us the details on the different options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

chrisymon · ‎10-02-2017

default on. ??? you have tom opt for it

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge

Cleoriff · ‎10-02-2017

Opting in and opting out is easy enough via text. However...what are the varying O2 travel options you mentioned earlier? I am currently abroad and as I travel a lot I would like to hear more about this ...

Veritas Numquam Perit

MI5 · ‎10-02-2017

@Cleoriff wrote:
Opting in and opting out is easy enough via text. However...what are the varying O2 travel options you mentioned earlier? I am currently abroad and as I travel a lot I would like to hear more about this ...

As you can see, I've asked and am waiting for clarification.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎10-02-2017

@chrisymon wrote:
default on. ??? you have tom opt for it

Yes, if you take a contract directly with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-02-2017

@MI5 wrote:
@Cleoriff wrote:
Opting in and opting out is easy enough via text. However...what are the varying O2 travel options you mentioned earlier? I am currently abroad and as I travel a lot I would like to hear more about this ...
As you can see, I've asked and am waiting for clarification.......

Yes...I am running very slow here. Only just managed to get back to my post and see you have since replied. Frustrating...

Veritas Numquam Perit

chrisymon · ‎10-02-2017

And please dont assume everyone is aware off terms and conditions. Let people speak for themselves. You may know them but someone might not thats why i took the time to post them to see if its was any help for now or in the future..

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge

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