O2 5G settings for TCL HH500E

[Yoski1971]

Can anyone help with setting up 5G with this router.

Router TCL HH500E

I have 5G coverage and a 5G sim card installed but the router is only detcting 4G - I think the APN settings are wrong but i'm not sure..  These are the current setting below.

Profile name  -  o2 internet

Dial Number  -   *99#

APN  -                 mobile.02.co.uk

Username  -       o2web

Password  -        ******* ( not sure what the password is currently set to as the router dectected 

Protocol  -          PAP

IP Mode  -          IPv4v6

The router automaticley detected these setting upon powering on.

Are these 5G settings?

[madasaf1sh]

@Yoski1971 

The APN settings are Network Type agnostic and work across o2's GPRS, 3G, 4G and 5G settings. 

And those settings are correct if you get connected to 4G

Do you have a 5G data sim, and also do you actually have 5G coverage?? 

Can you put the sim in a 5G phone and see if you have 5G?

[Yoski1971]

HI and thank you for your input.

Yes it is a 5G sim card and i have 5G coverage in the same area - I also have a o2 mobile phone data plan and i get 5G on my phone - so i do get 5G coverage.

Do you know what the 5G settings are?

[MI5]

@Yoski1971 

All you need.

Name : o2 mobile web

APN : mobile.o2.co.uk

Proxy, Port  : Please leave blank

Username - o2web

Password - password