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Number transfer

coldsweat
Level 1: Joiner
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Waiting (im)patiently for you guys to transfer my number from my old network - I understand it's still the Christmas holidays, but a simple text or email to say when it'll be done wouldn't go a miss as I'm currently paying for a service from you that I can't use! 

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Cleoriff
Level 94: Supreme
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Hi @coldsweat You need to contact customer services. We are a forum made up of members like yourself.

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @coldsweat You need to contact customer services. We are a forum made up of members like yourself.

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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If you haven’t had a text it probably means nothing is happening yet.
Fill out the form here to keep your number https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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@coldsweat This is not o2 customer service. They will not see your post here. Follow the advice by @Cleoriff & @MI5

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jonsie
Level 94: Supreme
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You will know it's happening when your old sim card loses connection from the porting network. Until then.....as above. ...

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