Number port problem

[Andrea48]

I recently joined o2 and ported my old number across, everything is working fine but if i text someone the number from my new o2 sim appears and not my ported number, my number appears fine when i call someone but not the texts.

[Andrea48]

i have tried the sim in another phone and it,s texting fine so something in this phone is stopping my ported number, being shown to contacts. it is a samsung galaxy phone

[Andrea48]

problem solved.

[MI5]

Settings >Phone >My Number?

[Andrea48]

Having an absolute mare since switching and porting my number to o2, so after sorting the above problem i find i had no voicemail so contacted customer services to try and resolve it and they assured me it would be activated in the next 24 hours, this was Saturday and today i cant receive phone phone calls, but i can make them ok, it,s just been a nightmare, 

[MI5]

@Andrea48 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

[Andrea48]

Thanks will try them later, or actually go into a o2 shop and try there, at this point Iam sorry i moved network its just been one problem after another.