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Number not ported across

inbetweendays
Level 1: Joiner
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Hi there

 

Yesterday I submitted a request along with the PAC to move my wife's current SIM over to the one I got as part of my Volt package.

 

I would have assumed that it would have happened today but it hasn't so just wondered does it sometimes take longer than 24 hours?

 

Cheers

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pgn
Level 64: Magistrate
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Ports are taking quite a while at the moment, @inbetweendays - you'll probably need to check that the old SIM has been deactivated, then keep rebooting the phone with the new SIM in it every so often - all the steps in here to check all has been done correctly: Guide: Migration & porting into O2  

If no joy by tomorrow, contact O2 via Social Media, links below.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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pgn
Level 64: Magistrate
  • 24752 Posts
  • 178 Topics
  • 752 Solutions
Registered:

Ports are taking quite a while at the moment, @inbetweendays - you'll probably need to check that the old SIM has been deactivated, then keep rebooting the phone with the new SIM in it every so often - all the steps in here to check all has been done correctly: Guide: Migration & porting into O2  

If no joy by tomorrow, contact O2 via Social Media, links below.

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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