No staff??

[Anonymous]

For the past two hours ive been trying to log in. The server asks for my name, no. and contract to be submitted but what for? there's nobody to talk to!? Useless!

[MI5 Level 94: Supreme]

It's been like this throughout August...
Not really acceptable imho.

[Anonymous]

Is it always like this trying to contact cs?

[jonsie Level 94: Supreme]

It never used to be....I haven't had to contact them for a couple of months but before it was never more than a few minutes.

[MI5 Level 94: Supreme]

There are historically certain times when contact can be difficult (launch of a new must have phone for example) but it seems bad this last month or so for no apparent reason...?

[Anonymous]

I had a friend who said that they got in within 10 minutes the other week

[MI5 Level 94: Supreme]

The time of day you call can make a big difference too.
Early mornings are best time.

[Cleoriff Level 93: Majestic]

I have always found 8.30am to be the best time.

[Anonymous]

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@Cleoriff wrote:

I have always found 8.30am to be the best time.

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Think my friend got through early afternoon

[Cleoriff Level 93: Majestic]

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@Anonymous wrote:

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@Cleoriff wrote:

I have always found 8.30am to be the best time.

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Think my friend got through early afternoon

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That's good news......I can only speak from my personal experience though..