cancel
Showing results for 
Search instead for 
Did you mean: 

No service

Larc
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I decided to upgrade my mobile and my O2 account.

Today I received a text message from O2 thanking for my upgrade at 18:22.

on myO2 all the upgrades are showing and the same number is there.

Since I received that message that I don’t have service on my mobile. 
I tried to restart the mobile , tried to remove and reinsert the sim, but nothing.

I am at the moment on holidays in Portugal and the customer service apparently is shut for the bank holidays.

What do you think I can do?

Message 1 of 2
286 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 123323 Posts
  • 826 Topics
  • 7473 Solutions
Registered:

@Larc 

Customer services aren't closed for the holiday. They open at 9am tomorrow. All contact numbers, including calling from abroad are here https://www.o2.co.uk/contactus 

Also try social media if you prefer

you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 2
277 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 123323 Posts
  • 826 Topics
  • 7473 Solutions
Registered:

@Larc 

Customer services aren't closed for the holiday. They open at 9am tomorrow. All contact numbers, including calling from abroad are here https://www.o2.co.uk/contactus 

Also try social media if you prefer

you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
278 Views