12-06-2020 14:51
12-06-2020 14:54 - edited 12-06-2020 14:56
12-06-2020 14:54 - edited 12-06-2020 14:56
@MxT You'll need to contact customer service. 0800 587 4005 should be the first number to try. Use Skype.
Guide: Coronavirus Community Help and Support
Check to see if there are any mast issues in your area: https://status.o2.co.uk/