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No Data (Internet) in Bury St Edmunds

AMares
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No mobile data at all (can't access WhatsApp, etc...) in Bury St Edmunds for the last three days. Network checker says mast near my area is not working as it shoud. Called O2 but they don't give me any indication of when will the problem be resolved. Any suggestions?

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Bambino
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@AMares O2 will never give a timeline for mast repairs as there are many factors involved in the repair. If they say they're aware of the issue, that's the best you can hope for. It's not in O2's interest to see customers without service.

I DO NOT WORK FOR O2



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AMares
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Nobody seems to know what is going on. I have spoken to several people and no one had a clue or could fix the issue. This is completely unacceptable. Was a customer of Vodafone for more than 10 years. Not once I had the internet (mobile data) down. 

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