New sim not working !!!!!

[Anonymous]

Last week i lost my phone i rang O2 inwhich they blocked my number and sent a new sim out. My phone was returned to me yesterday. I took old sim out and put new in but it still says no service.

[jonsie · Accepted solution]

You need to contact customer service. They will have blocked the IMEI of tthe phone and put a block on your account. Both need removing.

http://www.o2.co.uk/contactus

[Anonymous]

All done many thanks:smileyhappy:

[jonsie]

Good news, happy to help