21-09-2024 19:02
I have just transferred over my phone to a new iPhone 16 pro from my iPhone 11 Pro, however the eSIM would not transfer over, how can I resolve this please?
21-09-2024 19:15
The don't transfer.
See if you can install a replacement via MyO2. If not you will need to contact O2
Guide: How to find help & contact O2