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New handset today and sim

Ok4
Level 1: Joiner
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My new upgrade handset and sim arrived today have put the sim inside the phone and have not had any service in my new sim and the old sim infact 

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madasaf1sh
Level 78: King of Kings
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@Ok4 

 

You will need to contact customer services in the morning as I doubt you will be able to access myo2

 

All the details are here Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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