Solved: New O2 sim from Uswitch

Nytram · ‎26-07-2023

I have an existing 02 account, contract about to expire O2 SIM only deals are expensive. Ive found a much cheaper deal via Uswitch still with O2.

My question is, what is th eprocess to keep my existing o2 number? is it Request do i still need to get a PAC code from O2 and then with O2 to swap the number? or is there an easier way?

TIA

MI5 · ‎26-07-2023

@Nytram

Just select the offer on uswitch which will take you to O2 to checkout.

Choose to upgrade your existing number and voila, all done.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-07-2023

@Nytram

Just select the offer on uswitch which will take you to O2 to checkout.

Choose to upgrade your existing number and voila, all done.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nytram · ‎27-07-2023

Thanks i thinK the issue was their backend service being down as i wasnt being offered that yesterday.. Appreciate your help.

Breanna · ‎27-07-2023

Were you able to get the upgrade done once the systems were back online @Nytram?

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