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Network Problems

Cookie72
Level 1: Joiner
  • 1 Posts
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Registered:

Has O2 network gone down as my phone dropped signal this afternoon and there’s been no network since

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madasaf1sh
Level 78: King of Kings
  • 12170 Posts
  • 70 Topics
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Registered:

@Cookie72 

 

I have my enterprise sim and personal sim all working fine, here in South Yorkshire, and my wifes phone as well. 

You can check here for any service issues in your local area https://status.o2.co.uk or use the My Network App. 

 

If no issues are showing then, It could also be a sim card fault, so might be worth either popping to a local o2 shop with Photo ID and replacing the sim card, or calling Customer Services on 0344 809 0202 from another phone.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12170 Posts
  • 70 Topics
  • 3244 Solutions
Registered:

@Cookie72 

 

I have my enterprise sim and personal sim all working fine, here in South Yorkshire, and my wifes phone as well. 

You can check here for any service issues in your local area https://status.o2.co.uk or use the My Network App. 

 

If no issues are showing then, It could also be a sim card fault, so might be worth either popping to a local o2 shop with Photo ID and replacing the sim card, or calling Customer Services on 0344 809 0202 from another phone.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
1,442 Views