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NO NETWORK

Anonymous
Not applicable

on ‎25-05-2015 21:21

on ‎25-05-2015 21:21

NO NETWORK FROM 7PM BUT WHEN CHECKED ON LINE SAID THERE WAS NO PROBLEM BUT THERE IS GET IT SORTED O2!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Message 1 of 9
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Anonymous
Not applicable

on ‎25-05-2015 21:22

on ‎25-05-2015 21:22

This is a customer forum, we are customers here and some of use are also affected - There is a major outage on the network - O2 are aware of the issue and are working on it.

Message 2 of 9
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎25-05-2015 21:23

on ‎25-05-2015 21:23

Posting the same question twice won't help either - You are just adding to the workload.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 9
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Anonymous
Not applicable

on ‎25-05-2015 21:27

on ‎25-05-2015 21:27

I still have no network ..very strange that when we check coverage it says it's fine ..is it working there yet ?
Message 4 of 9
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viridis
Level 56: Guvnor
  • 13536 Posts
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Registered:

on ‎25-05-2015 21:29

on ‎25-05-2015 21:29

EXCUSE ME SHELLS BUT I THINK YOUR CAPS LOCK BUTTON IS BROKEN.
GLAD TO HELP.!!!!!!!!!!!!
Message 5 of 9
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Anonymous
Not applicable

on ‎25-05-2015 21:32

on ‎25-05-2015 21:32

no network for over 3 hours ballymoney n,Ireland 😒 3next year.

Message 6 of 9
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Toby
Former Staff
  • 11577 Posts
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Registered:

on ‎25-05-2015 21:53

on ‎25-05-2015 21:53

Hi shells,

We’re aware of isolated instances where some customers have intermittent access to our service. We’re investigating and will update ASAP.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 7 of 9
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jonsie
Level 94: Supreme
In response to Toby
  • 96014 Posts
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Registered:

on ‎26-05-2015 08:21

on ‎26-05-2015 08:21

Issue resolved now.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Toby
Former Staff
In response to Toby
  • 11577 Posts
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Registered:

on ‎26-05-2015 08:48

on ‎26-05-2015 08:48

Hi guys,

Are we all seeing our services resumed now? If not, please reboot your device to see if this helps and post back to let me know.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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