MyO2 app not working?

[Anonymous]

Having a problem with the MyO2 app on Android tonight.

Have put pin number in and get "Oops! Failed to get user identity dut to unlinking of MDISDN from account (Code 47)"

I was using it earlier and have made no changes. Using home wifi.

Uninstalled app and reinstalled it to no avail.

Any ideas

[Anonymous · Accepted solution]

Solved. Doing maintenance on it. Phew. Was concerned had been hacked.

[Anonymous]

All's well that end's well.

It can be a little   when things don't work !

[Anonymous]

Yes. O2 were upgrading the app which is fine but the error messages were quite alarming.

But it is fine. I have no problem with them upgrading things and glad it is all sorted.

It is working fine again this morning peeps