My new contract that was made on 11th November is different with the bill that you made today.
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on 23-11-2024 21:21
Dear Sir/Madam
On 11th November I came to oxford street shop and your staff advised me to renew my contract with S24 sumsong Galexy basic and I can get a free tablet.
My contract was explained by one of your staff at that shop for total monthly £33.15 with a free tablet.
There was not explanation for charge of airtime plan for £10.59 and also there was not in my contract . but you charged £10.59 that I do not know what it is for?
Also you are going to charge 6.50 for tablet.
I think your staff said lie and he said the tablet is free.
I agree for monthly payment for this contract £33.15 only not more as He explained to me and also my contract that I get show this amount.
Today you send the first bill of new contract and you charged 10.59 for airtime plan that I do not know what it is and your staff did not say any thing about this and also it is not in my Contract.
if you want to charge for tablet I do not want this contract and also if you want to charge every months for airtime plan for £10.59, I do not want this contract.
It is not nice that your staff say lie to customers to get new contracts.
my previous data limit was 100 GB and I can have this and I do not want 150 GB.
Also, I do not accept to charge £6.50 for number for tablet and your staff did not say about this amount at all.
Regards
Shahla Zafari
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on 24-11-2024 18:51
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on 24-11-2024 18:51
Thanks, as I said I am not in England to contact these numbers .Also, the social media link does not work.
is there any email address for sales office?
Thank you
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24-11-2024 18:55 - edited 24-11-2024 18:56
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24-11-2024 18:55 - edited 24-11-2024 18:56
There is no email.
Use Skype to call Guide: A Guide to Skype
The number is +44 800 032 1402
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on 25-11-2024 18:08
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on 25-11-2024 18:08
Hi
I need to chat with sales office through skype and I have skype .justplease let me know the link of O2 skype in order to chat with sales office.
Thank you
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25-11-2024 18:13 - edited 25-11-2024 18:16
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25-11-2024 18:13 - edited 25-11-2024 18:16
I posted the number to call above or any of the 0800 numbers n guide Guide: How to find help & contact O2
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on +44 800 081 0255
Can't think of anything else.
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on 25-11-2024 21:28
@TK4 as explained >> here, down near the bottom of the article, << Skype lets you call any telephone anywhere. The downside for chargeable calls to private or non free-fone numbers is you have to buy some Skype credit.
However: Skype does permit you to call some of the free-fone numbers (those starting 0800 or 00800, typically) directly as explained above, which is useful when you are in a country where calls to out-of-country 0800 free-fone numbers is not possible. The rest has already been shared above. Good luck!
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on 25-11-2024 21:31
I doubt very much he will get any joy from them....
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on 25-11-2024 21:34
Too late now anyway.
14 days has passed.
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on 25-11-2024 21:40
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on 25-11-2024 21:43
Meh. Camels and water I guess.
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on 25-11-2024 21:46
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on 25-11-2024 21:46
Can't see why someone should take out a new contract and suddenly leave the country.
Next year should be fun when the 68 day rule comes in for all roaming
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