on 16-01-2026 13:44
Hi can anyone advise me how I can get to speak to a person about my bill and not a recording
on 16-01-2026 13:55
Hello @RC_
Welcome to the O2 community
If you need to discuss payment issues
Here
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am
on 16-01-2026 14:44