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Monthly sim activation

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Stephen37
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on ‎31-12-2021 19:45

on ‎31-12-2021 19:45

I recently joined o2 and received my phone and SIM card today, I rang 202 to activate my new monthly sim but as of now I’m still not connected on the network, does it take a full 24 hours to fully activate the SIM card? 

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MI5
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on ‎31-12-2021 19:57

on ‎31-12-2021 19:57

@Stephen37 

In some cases it can. Keep rebooting your phone.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151661 Posts
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Registered:

on ‎31-12-2021 19:57

on ‎31-12-2021 19:57

@Stephen37 

In some cases it can. Keep rebooting your phone.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Stephen37
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on ‎31-12-2021 20:13

on ‎31-12-2021 20:13

Thank you, I’ll give it until 3pm tomorrow. I have been chatting with them today and said they could order me a new SIM card but I’ll wait for the 24 hour period is up before I do that 

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