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Aliciak86
Level 1: Joiner
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Why can’t I send sms when I have unlimited texts? 

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MI5
Level 94: Supreme
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@Aliciak86 

Depends where you are trying to send to.

Only standard UK numbers are included Guide: Your Allowances - what is and isn't included 

For international messages, use WhatsApp, messenger etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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