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Keep my number

Anonymous
Not applicable

How long should it take to change my new sim to my existing number after the keepmynumber form has been submitted?

Message 1 of 12
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11 REPLIES 11

MI5
Level 94: Supreme
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That means the process has started and you need to keep rebooting the phone with the new sim every half hour or so until you get a signal on it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 12
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Marjo
Former Staff
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Good morning @Anonymous, how did it go? :slight_smile:

Message 12 of 12
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