on 03-02-2021 13:03
Hello recently moves abroard.
I want to cancel a device that I have with O2.
But it seams impossible to talk to an O2 employee online. Do they have an email?
Very frustrated by the O2 help " infinity death loop"!
on 03-02-2021 13:08
Hi @cliveclive
You'll need to call O2.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Guide: Cancelling Your Contract
Veritas Numquam Perit