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Ive moved abroad and want to communicate with O2

cliveclive
Level 1: Joiner
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Registered:

Hello recently moves abroard.

 

I want to cancel a device that I have with O2.

But it seams impossible to talk to an O2 employee online. Do they have an email?

 

Very frustrated by the O2 help " infinity death loop"!

 

 

 

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Cleoriff
Level 94: Supreme
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Registered:

Hi @cliveclive 

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

Guide: Cancelling Your Contract 

Veritas Numquam Perit

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