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Issues claiming 6 months free amazon prime

itsazoe
Level 1: Joiner
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I'm trying to claim the 6 months free offer for Amazon Prime I got with my contract but it's telling me my account doesn't get this? What am I supposed to do now? 

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MI5
Level 94: Supreme
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@itsazoe 

If it's your Amazon account telling you it's because you can't add it to a current Amazon account.

You need to make a new one.

If O2 account, you need to contact O2 for help.

Guide: How to find help & contact O2 

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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