Increase in Tariff Cost

[Anonymous]

Can someone please clarify for me.....

I have received an email to say that the tariff i am on will soon increase in cost.  I took out a 24-month contract with O2, so am shocked to see that the cost is increasing!!  Does this not completely go against the point of having a contract??  All of the terms are clearly stated (i.e. the cost per month, the term, who and when...) and then signed. 

Unless someone is about to copy and paste the tiniest piece of smallprint in the world, i think we're all being had!!  If O2 can increase is by 50p today, can they increase it by £50 tomorrow??

And, if they can make changes, can i change my contract duration to say, 1 month??

[Liquid]

I haven't recieved one yet. I'm not on an old contract though:/

[Anonymous]

While the increase is small, and within the terms of the contract, I'll be leaving when my contract's up in September because of this, after a good 5 or 6 years without changing provider

That's contracts for me and my wife, PAYG for my 3 teenaged kids and I'll be shifting my broadband at the same time - so that's about £125 a month. Well played, o2...

[Liquid]

Any particular reason why your leaving?

You know if you were with any other provider you'd of already been hit with the increase. Why hold it against O2 now?

[Anonymous]

does this increase within your contract period - result in a breach of T&C especially as it only 4 months to go before my tariif ends....coz it means O2 can increase it anytime & ive got to stump up with no redress...annoyed

[Liquid]

Not a breach of T&CS my friend sorry.

[perksie]

You can read all about it here:

www.o2.co.uk/prices

[Liquid]

"Can I cancel my contract because of this?
You can. But as our terms and conditions allow us to put our prices up once every 12 months due to inflation, there would be a fee if you wanted to end your contract early."

I love that wording:) translation -"why yes you can but your still giving us all the money!"

[Anonymous]

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@Liquid wrote:
"Can I cancel my contract because of this?
You can. But as our terms and conditions allow us to put our prices up once every 12 months due to inflation, there would be a fee if you wanted to end your contract early."

I love that wording:) translation -"why yes you can but your still giving us all the money!"

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It stinks that they are hiding behind this inflation thing. I feel sorry for those that have just signed up.

[Liquid]

Are all the other companies using the same tactic of hiding behind inflation?

I do agree with the new sign ups:(

I'm not arguing I'm just intrigued.

[Anonymous]

I have read through the official announcement for inflation trends and this is a summary: The Retail Prices Index (RPI) annual inflation stands at 3.2 per cent in October 2012, up from 2.6 per cent in September. The largest upward pressure came from university tuition fees, followed by food and housing. Fuel & light provided the largest downward pressure. If o2 thinks that university tuition fees, food and housing costs have impacted their business model so severely that they are forced to increase mobile phone rents then all I can say is that o2 either has a very poorly defined business model or o2 is simply out to fleece its loyal customers! The last part of the inflation announcement ought to have the opposite impact for o2's business model. I think this is nothing other than daylight robbery and as sonn as my contract runs out next October I will be dumping o2 altogether.