Importing number from old provider

[Dustherscom]

Did the form last Friday, told switch would happen Tuesday. Nothing happened. Phoned CS they said will chase and filled out form again, said it would be all ok within 4 hours. Nothing, can’t turn on wifi calling, can’t turn on 4g, 

is this the normal state of o2?

pretty dismal network so far!

hiw can I jiggle them along?

[Enlli]

They do seem to behaving problems at the moment.

Keep rebooting your handset. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[Breanna]

Hi @Dustherscom did your port go through?